TennCare helps provides access to health care for roughly 1.2 million Tennesseans.
With more and more people losing or at risk of losing their private health insurance, many states have begun offering insurance programs open to low-income residents and children. In Tennessee, that program is called TennCare, which serves about 1.2 million people with an annual budget of about $7 million dollars, according to the state's TennCare website. Each year, thousands of people will require replacement TennCare cards if their cards are lost, stolen or destroyed.
Instructions
Find your provider
1. Determine which of the four TennCare managed care organizations (MCOs) provides your health care. TennCare contracts with Blue Care, TennCare Select, Americhoice and Amerigroup to provide enrollees with health care. According to the TennCare program handbook, only one of these managed care organizations can provide a replacement TennCare card.
2. Contact your managed care organization and explain that you lost your TennCare card and would like a replacement. Be sure to keep handy any documents that can verify your identification. AmeriChoice can be reached by calling 800-690-1606; Blue Care can be reached by calling 800-468-9736; TennCare Select can be reached by calling 800-276-1978; AmeriGroup can be reached by calling 800-600-4441.
3. Contact TennCare Solutions if you are still unable to get a replacement TennCare card by calling your managed care organization. Have your TennCare records and ID handy, and be sure to explain your situation. TennCare Solutions can be reached by calling 800-878-3192.
4. Contact the TennCare administration office by calling 800-342-3145 if you are still having trouble obtaining a new TennCare card. Be sure to have ID handy and be ready to explain that you are seeking a replacement card rather than trying to enroll in the program. This will ensure you are directed to the right department. TennCare can also be reached by e-mailingTenn.Care@tn.gov.
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