Staffing levels are subject to growth, strategies and technological change.
Staffing levels are highly dependent on the stability of the organization. Determining those levels requires understanding growth, strategies and technology changes planned. Plans should include outsourcing and temporary resources. An understanding of employee capabilities and learning curves also assists the staffing process.
Instructions
1. Determine the business process areas that will be part of the staffing project. Clearly define the business processes required. Divide the business processes into categories that an individual can perform.
2. Determine resources required to perform the processes. Resources include people, software, paperwork and equipment. Identify the labor hours required per day and per week to perform the processes. Include time for breaks and interruptions that normally occur.
3. Design positions that use a normal eight-hour work day and 40-hour work week. Calculate the hours required to perform the positions per day and per week and identify the number of employees needed. For example, if business processes for one position take 80 hours per week to perform, then two people will be needed.
4. Consider whether hours required per day or per week change because of seasonality, month-end or quarter-end activity. Plan for outsourcing or temporary resources to absorb these fluctuations or consider redesigning positions and the business processes they perform in low- and high-requirement situations.
5. Consider how future technology changes will change business processes. Software implementations can increase efficiency of business processes requiring less time to perform. Plan for using these extra hours by redesigning positions to do higher-value work, such as analysis, negotiation and business process improvement.
Tags: business processes, hours required, business process, growth strategies, hours required week
