Check an Aflac Claim
Knowing the status of your insurance claim is of vital importance as you seek to access your financial situation. Aflac states that it usually process claims in four days or less. If you need to find out the status of your claim before you receive a check (or a notice stating that your claim was denied) in the mail, Aflac provides two means by which you can check your claim status 24/7. Check the status of your claim online or by phone.
Instructions
Online
1. Visit aflac.com.
2. Click on the drop-down menu box at the very top of the page titled "Log-In."
3. Select "Policyholders" from the drop-down menu. This will take you to the login page.
4. Enter your first and last name, ZIP code, birth date and policy number or Social Security number into the text boxes.
5. Select the link titled "View Policy Details & Claims History" located under "My Policy."
6. Click on the link titled "Claims History."
7. Select the specific claim that you want to check.
Phone
8. Call (800) 992-3522 from a touch-tone phone.
9. Press "1."
10. Press "1" and enter the primary policyholder's Social Security number or press "2" and clearly state the policy number.
11. Enter the date of birth of the primary policyholder when prompted. Use two digits for the month and day, and four digits for the year.
12. Enter the primary policyholder's billing ZIP code when prompted to do so.
13. Press "1" to access the claims menu.
14. Press "1" to find out whether Aflac has received your mailed or faxed claim, or press "2" to hear the status of your claim.
Tags: your claim, status your, primary policyholder, status your claim, Aflac Claim, Check Aflac, Check Aflac Claim
