Kohler toilets are known for being durable with a strong flush. They are generally easy to install and energy efficient. Some of the models even come with a comfort height, designed to be the height of the average chair. Even with all these great features, however, you are bound to run into some difficulties. Try saving yourself some money by troubleshooting the problems on your own.
Flush
If you find that your toilet is flushing poorly, adjust the tank water level to match the waterline. See if the water supply shut-off valve is fully open. If there are any obstructions in the trapway, jet or bowl rim holes, clear them. There may also be obstructions in the soil or vent pipes. If the toilet is not flushing at all, reconnect the flush ball chain to the trip lever or the flush valve. You may also have too much slack in your flush ball chain. If this is the case, adjust it appropriately.
Tank Fill Cycle
Sometimes you may find that your tank is taking a long time to fill. If you are experiencing this problem, make sure the water supply shut-off valve is not closed. It is also a good idea to clean the fill valve inlet, the valve head and the supply line. Flushing the lines can also possibly solve your problem.
Noise
If your toilet is noisy when the fill cycle runs, water pressure to the toilet may be too high. Partially close the water supply shut-off valve if this is the case. Always check the toilet performance following any adjustment to make sure you haven't altered it in your pursuit to lessen the noise. Don't forget to remove dirt or any obstructions in the valve head and the flush line.
Fill Valve
On occasion, you may find that the fill valve turns on or off by itself without the toilet being flushed. Or, the fill valve may run and allow water to enter the tank. See if your flush ball is worn, dirty or misaligned with the flush valve seat. The flush valve seal may also be damaged. Check to see if the fill valve sinks. If it does, replace it. Ensure that the water level is not too high. In addition, you might want to remove the tank and tighten the flush valve nut. The flush valve gasket may be leaking. Make sure you do not overtighten. If this does not stop your leak, replace the entire gasket.
Tags: kohler, toilet, troubleshooting, flush valve, fill valve, find that, flush ball, shut-off valve, supply shut-off, supply shut-off valve
